EX-99.2 3 q319exhibit992.htm EX-99.2 OF AMERICAN EXPRESS COMPANY Document

EXHIBIT 99.2
American Express Company(Preliminary)
Consolidated Statements of Income
(Millions, except percentages and per share amounts)
Q3'19Q2'19Q1'19Q4'18Q3'18YOY % changeYTD'19YTD'18YOY % change
Non-interest revenues
Discount revenue$6,566  $6,577  $6,195  $6,457  $6,181   $19,338  $18,264   
Net card fees1,033  988  944  897  870  19  2,965  2,544  17  
Other fees and commissions825  837  803  788  798   2,465  2,365   
Other362  362  363  300  334   1,087  1,060   
Total non-interest revenues8,786  8,764  8,305  8,442  8,183   25,855  24,233   
Interest income
Interest on loans2,885  2,764  2,725  2,674  2,554  13  8,374  7,267  15  
Interest and dividends on investment securities53  52  33  35  35  51  138  83  66  
Deposits with banks and other142  149  196  157  149  (5) 487  390  25  
Total interest income3,080  2,965  2,954  2,866  2,738  12  8,999  7,740  16  
Interest expense
Deposits401  406  399  377  340  18  1,206  910  33  
Long-term debt and other476  485  496  457  437   1,457  1,199  22  
Total interest expense877  891  895  834  777  13  2,663  2,109  26  
Net interest income2,203  2,074  2,059  2,032  1,961  12  6,336  5,631  13  
Total revenues net of interest expense10,989  10,838  10,364  10,474  10,144   32,191  29,864   
Provisions for losses
Charge card238  224  253  236  214  11  715  701   
Card Member loans604  603  525  679  560   1,732  1,587   
Other37  34  31  39  43  (14) 102  110  (7) 
Total provisions for losses879  861  809  954  817   2,549  2,398   
Total revenues net of interest expense after provisions for losses10,110  9,977  9,555  9,520  9,327   29,642  27,466   
Expenses
Marketing and business development1,818  1,773  1,573  1,820  1,642  11  5,164  4,650  11  
Card Member rewards2,614  2,652  2,451  2,516  2,400   7,717  7,180   
Card Member services558  563  550  495  457  22  1,671  1,282  30  
Salaries and employee benefits1,499  1,367  1,422  1,294  1,350  11  4,288  3,956   
Professional services491  512  494  671  489  —  1,497  1,454   
Occupancy and equipment544  517  508  540  489  11  1,569  1,493   
Other, net320  374  599  353  382  (16) 1,293  1,160  11  
Total expenses7,844  7,758  7,597  7,689  7,209   23,199  21,175  10  
Pretax income2,266  2,219  1,958  1,831  2,118   6,443  6,291   
Income tax provision (benefit)511  458  408  (179) 464  10  1,377  1,380  —  
Net income$1,755  $1,761  $1,550  $2,010  $1,654   $5,066  $4,911   
Net income attributable to common shareholders (A)$1,723  $1,729  $1,518  $1,975  $1,621   $4,970  $4,812   
Effective tax rate22.6 %20.6 %20.8 %(9.8)%21.9 %21.4 %21.9 %
Earnings Per Common Share
Basic
Net income attributable to common shareholders2.09  2.07  1.81  2.33  1.89  11  5.97  5.60   
Average common shares outstanding825  834  841  850  858  (4) 833  859  (3) 
Diluted
Net income attributable to common shareholders 2.08  2.07  1.80  2.32  1.88  11  5.95  5.59   
Average common shares outstanding827  836  843  852  860  (4) 835  861  (3) 
Cash dividends declared per common share 0.43  0.39  0.39  0.39  0.39  10  1.21  1.09  11  






























































See Appendix IV for footnote references.
1


American Express Company(Preliminary)
Consolidated Balance Sheets and Related Statistical Information 
(Billions, except percentages, per share amounts and where indicated) 

 Q3'19Q2'19Q1'19Q4'18Q3'18YOY % change
Assets      
Cash & cash equivalents$24  $27  $33  $27  $30  (20) 
Card Member receivables, less reserves56  58  56  55  55   
Card Member loans, less reserves81  81  79  80  76   
Investment securities     33  
Other (B)25  23  23  22  22  14  
Total assets$194  $198  $197  $189  $189   
Liabilities and Shareholders' Equity      
Customer deposits$73  $73  $73  $70  $69   
Short-term borrowings     50  
Long-term debt58  58  58  58  55   
Other (B)37  41  42  36  42  (12) 
Total liabilities171  175  175  167  168   
Shareholders' Equity23  23  22  22  21  10  
Total liabilities and shareholders' equity$194  $198  $197  $189  $189   
Return on average equity (C)31.5 %31.6 %31.9 %33.5 %18.1 %
Return on average common equity (C)33.2 %33.4 %33.7 %35.6 %19.0 %
Book value per common share (dollars)$26.12  $25.84  $24.65  $24.45  $23.27  12  



























See Appendix IV for footnote references.
2


American Express Company(Preliminary)
Consolidated Capital
 
 Q3'19Q2'19Q1'19Q4'18Q3'18
Shares Outstanding (in millions) 
Beginning of period832  837  847  854  861  
Repurchase of common shares(11) (6) (12) (8) (7) 
Net impact of employee benefit plans and others—    1.0  —  
End of period821  832  837  847  854  
Risk-Based Capital Ratios - Basel III ($ in billions) (D) 
Common Equity Tier 1/Risk Weighted Assets (RWA)11.0 %11.0 %10.8 %11.0 %10.8 %
Tier 112.0 %12.0 %11.8 %12.0 %11.8 %
Total13.6 %13.6 %13.4 %13.6 %13.4 %
Common Equity Tier 1$18.0  $18.2  $17.4  $17.5  $16.6  
Tier 1 Capital$19.6  $19.8  $19.0  $19.1  $18.2  
Tier 2 Capital$2.6  $2.7  $2.6  $2.6  $2.5  
Total Capital$22.2  $22.5  $21.6  $21.7  $20.7  
RWA$163.4  $165.3  $161.3  $158.8  $154.7  
Tier 1 Leverage10.3 %10.5 %10.0 %10.4 %10.1 %
Supplementary Leverage Ratio (SLR) (E)8.8 %9.0 %8.6 %8.9 %8.6 %
Average Total Assets to calculate the Tier 1 Leverage Ratio (F)$190.4  $189.2  $189.4  $183.2  $179.8  
Total Leverage Exposure to calculate SLR$221.8  $220.7  $221.4  $214.4  $210.7  






























See Appendix IV for footnote references.
3


American Express Company (Preliminary)
Selected Card Related Statistical Information  
(Billions, except percentages and where indicated)  

 Q3'19Q2'19Q1'19Q4'18Q3'18YOY % changeYTD'19YTD'18YOY % change
Billed business (G)
U.S.$206.2  $209.2  $195.5  $205.1  $194.6   $610.9  $572.5   
Outside the U.S.102.0  102.5  100.2  103.9  100.1   304.7  302.5   
Total$308.2  $311.7  $295.7  $309.0  $294.7   $915.6  $875.0   
Proprietary$266.2  $269.4  $253.3  $264.4  $250.2   $788.9  $738.2   
Global Network Services (GNS)42.0  42.3  42.4  44.6  44.5  (6) 126.7  136.8  (7) 
Total$308.2  $311.7  $295.7  $309.0  $294.7   $915.6  $875.0   
Cards-in-force (millions) (H)
U.S.54.3  54.0  54.1  53.7  53.0   54.3  53.0   
Outside the U.S.60.2  60.2  59.8  60.3  62.1  (3) 60.2  62.1  (3) 
Total114.5  114.2  113.9  114.0  115.1  (1) 114.5  115.1  (1) 
Proprietary69.9  69.7  69.7  69.1  68.5   69.9  68.5   
GNS44.6  44.5  44.2  44.9  46.6  (4) 44.6  46.6  (4) 
Total114.5  114.2  113.9  114.0  115.1  (1) 114.5  115.1  (1) 
Basic cards-in-force (millions) (H)
U.S.42.7  42.5  42.5  42.3  41.7   42.7  41.7   
Outside the U.S.50.3  50.3  49.9  50.3  51.8  (3) 50.3  51.8  (3) 
Total93.0  92.8  92.4  92.6  93.5  (1) 93.0  93.5  (1) 
Average proprietary basic Card Member spending (dollars)
U.S.$5,366  $5,445  $5,082  $5,369  $5,169   $15,889  $15,462   
Outside the U.S.$4,027  $4,059  $3,927  $4,103  $3,864   $12,023  $11,647   
Average$4,964  $5,030  $4,741  $4,997  $4,784   $14,737  $14,336   
Card Member loans
U.S.$73.2  $72.6  $70.8  $72.0  $68.1   $73.2  $68.1   
Outside the U.S.10.5  10.6  10.2  9.9  9.5  11  10.5  9.5  11  
Total$83.7  $83.2  $81.0  $81.9  $77.6   $83.7  $77.6   
Average discount rate (I)2.39 %2.37 %2.37 %2.36 %2.38 %2.38 %2.37 %
Average fee per card (dollars) (J)$59  $57  $54  $52  $51  16  $57  $51  12  



See Appendix IV for footnote references.
4


American Express Company(Preliminary)
Selected Credit Related Statistical Information
(Billions, except percentages and where indicated)

 Q3'19Q2'19Q1'19Q4'18Q3'18YOY % changeYTD'19YTD'18YOY % change
Worldwide Card Member loans         
Total loans$83.7  $83.2  $81.0  $81.9  $77.6   $83.7  $77.6   
Loss reserves (millions)
Beginning balance$2,168  $2,121  $2,134  $1,937  $1,840  18  $2,134  $1,706  25  
Provisions - principal, interest and fees604  603  525  679  560   1,732  1,587   
Net write-offs - principal less recoveries(447) (463) (457) (399) (393) 14  (1,367) (1,140) 20  
Net write-offs - interest and fees less recoveries(91) (94) (92) (79) (77) 18  (277) (225) 23  
Other (K)(2)  11  (4)   10   11  
Ending balance $2,232  $2,168  $2,121  $2,134  $1,937  15  $2,232  $1,937  15  
Ending reserves - principal$2,112  $2,043  $1,999  $2,028  $1,834  15  $2,112  $1,834  15  
Ending reserves - interest and fees$120  $125  $122  $106  $103  17  $120  $103  17  
% of loans2.7 %2.6 %2.6 %2.6 %2.5 %2.7 %2.5 %
% of past due 176 %186 %178 %182 %185 %176 %185 %
Average loans$83.3  $81.9  $80.6  $79.4  $76.4   $81.9  $74.5  10  
Net write-off rate (principal only) (L)2.1 %2.3 %2.3 %2.0 %2.1 %2.2 %2.0 %
Net write-off rate (principal, interest and fees) (L)2.6 %2.7 %2.7 %2.4 %2.5 %2.7 %2.4 %
30+ days past due as a % of total 1.5 %1.4 %1.5 %1.4 %1.3 %1.5 %1.3 %
Net interest income divided by average Card Member loans (M)10.6 %10.1 %10.2 %10.2 %10.3 %10.3 %10.1 % 
Net interest yield on average Card Member loans (M)11.1 %10.8 %10.9 %10.7 %10.8 %11.0 %10.7 % 
Worldwide Card Member receivables         
Total receivables$56.6  $58.7  $56.8  $55.9  $55.5   $56.6  $55.5   
Loss reserves (millions)
Beginning balance$616  $608  $573  $544  $558  10  $573  $521  10  
Provisions - principal and fees238  224  253  236  214  11  715  701   
Net write-offs - principal and fees less recoveries(231) (210) (216) (198) (226)  (657) (661) (1) 
Other (K)(8) (6) (2) (9) (2)  (16) (17) (6) 
Ending balance$615  $616  $608  $573  $544  13  $615  $544  13  
% of receivables1.1 %1.0 %1.1 %1.0 %1.0 %1.1 %1.0 %
Net write-off rate, excluding Global Corporate Payments (GCP) (principal only) (L) 1.8 %1.7 %1.8 %1.4 %1.7 %1.8 %1.7 % 
Net write-off rate, excluding GCP (principal and fees) (L) 2.0 %1.9 %2.0 %1.6 %1.9 %1.9 %1.9 % 
30+ days past due as a % of total, excluding GCP1.5 %1.4 %1.5 %1.4 %1.3 %1.5 %1.3 % 
GCP Net loss ratio (as a % of charge volume) (N)0.09 %0.07 %0.08 %0.11 %0.12 %0.08 %0.11 % 
GCP 90+ days past billing as a % of total (N)0.7 %0.7 %0.6 %0.7 %0.8 %0.7 %0.8 % 

# - Denotes a variance of 100 percent or more.



See Appendix IV for footnote references.
5


American Express Company (Preliminary)
Selected Income Statement Information by Segment 
(Millions)   

Global Consumer Services Group
(GCSG)
Global Commercial Services
(GCS)
Global Merchant and Network Services
(GMNS)
Corporate and OtherConsolidated
Q3'19     
Non-interest revenues$4,048  $3,155  $1,563  $20  $8,786  
Interest income2,402  485   187  3,080  
Interest expense457  255  (94) 259  877  
Total revenues net of interest expense5,993  3,385  1,663  (52) 10,989  
Total provisions for losses653  222   —  879  
Total revenues net of interest expense after provisions for losses5,340  3,163  1,659  (52) 10,110  
Marketing, business development, rewards, Card Member services3,038  1,564  367  21  4,990  
Salaries and employee benefits and other operating expenses1,214  806  488  346  2,854  
Pretax income (loss)1,088  793  804  (419) 2,266  
Income tax provision (benefit)231  164  204  (88) 511  
Net income (loss)857  629  600  (331) 1,755  
Q3'18
Non-interest revenues$3,680  $2,980  $1,494  $29  $8,183  
Interest income2,140  416   176  2,738  
Interest expense404  218  (78) 233  777  
Total revenues net of interest expense5,416  3,178  1,578  (28) 10,144  
Total provisions for losses609  201    817  
Total revenues net of interest expense after provisions for losses4,807  2,977  1,573  (30) 9,327  
Marketing, business development, rewards, Card Member services2,711  1,469  296  23  4,499  
Salaries and employee benefits and other operating expenses1,118  734  511  347  2,710  
Pretax income (loss)978  774  766  (400) 2,118  
Income tax provision (benefit)199  168  186  (89) 464  
Net income (loss)779  606  580  (311) 1,654  
YOY % change
Non-interest revenues10    (31)  
Interest income12  17  —   12  
Interest expense13  17  21  11  13  
Total revenues net of interest expense11    86   
Total provisions for losses 10  (20)   
Total revenues net of interest expense after provisions for losses11    73   
Marketing, business development, rewards, Card Member services12   24  (9) 11  
Salaries and employee benefits and other operating expenses 10  (5) —   
Pretax income (loss)11      
Income tax provision (benefit)16  (2) 10  (1) 10  
Net income (loss)10      

# - Denotes a variance of 100 percent or more.


See Appendix IV for footnote references.
6


American Express Company(Preliminary)
Billed Business Growth Trend 

 YOY % change
 ReportedFX-Adjusted (O)ReportedFX-Adjusted (O)
 Q3'19Q2'19Q1'19Q4'18Q3'18Q3'19Q2'19Q1'19Q4'18Q3'18YTD'19YTD'19
Worldwide            
Proprietary consumer9%  8%  7%  10%  11%  10%  10%  9%  11%  12%  8%  10%  
Proprietary commercial    11     10  12    
Proprietary    11     10  12    
GNS(6) (7) (10) (9) (5) (2) (2) (4) (4) (1) (7) (3) 
Total         10    
Airline-related volume (7% of Q3'19 Worldwide Total)—             
U.S.            
Proprietary consumer    10  n/an/an/an/an/a n/a
Proprietary commercial    10  n/an/an/an/an/a n/a
Proprietary    10  n/an/an/an/an/a n/a
Total    10  n/an/an/an/an/a n/a
T&E-related volume (26% of Q3'19 U.S. Total)     n/an/an/an/an/a n/a
Non-T&E-related volume (74% of Q3'19 U.S. Total)    10  n/an/an/an/an/a n/a
Airline-related volume (7% of Q3'19 U.S. Total)    11  n/an/an/an/an/a n/a
Outside the U.S.            
Proprietary consumer10  10   11  14  14  15  16  17  18   15  
Proprietary commercial   10  13  12  12  13  16  18   12  
Proprietary   11  14  13  14  15  17  18   14  
Total  (1)          
Japan, Asia Pacific & Australia billed business  (2)        —   
Latin America & Canada billed business     11  12  11  11  12   11  
Europe, Middle East & Africa billed business —  (2)        —   


See Appendix IV for footnote references.
7


Global Consumer Services Group (Preliminary)
Selected Income Statement and Statistical Information
(Millions, except percentages)

 Q3'19Q2'19Q1'19Q4'18Q3'18YOY % changeYTD'19YTD'18YOY % change
Non-interest revenues$4,048  $4,001  $3,741  $3,826  $3,680  10  $11,790  $10,849   
Interest income2,402  2,297  2,272  2,240  2,140  12  6,971  6,083  15  
Interest expense457  464  459  441  404  13  1,380  1,101  25  
Net interest income1,945  1,833  1,813  1,799  1,736  12  5,591  4,982  12  
Total revenues net of interest expense5,993  5,834  5,554  5,625  5,416  11  17,381  15,831  10  
Total provisions for losses653  650  552  726  609   1,855  1,704   
Total revenues net of interest expense after provisions for losses5,340  5,184  5,002  4,899  4,807  11  15,526  14,127  10  
Expenses
Marketing, business development, rewards, Card Member services3,038  3,062  2,785  2,922  2,711  12  8,885  7,852  13  
Salaries and employee benefits and other operating expenses1,214  1,206  1,177  1,250  1,118   3,597  3,288   
Total expenses4,252  4,268  3,962  4,172  3,829  11  12,482  11,140  12  
Pretax segment income1,088  916  1,040  727  978  11  3,044  2,987   
Income tax provision231  178  219  25  199  16  628  612   
Segment income$857  $738  $821  $702  $779  10  $2,416  $2,375   
Effective tax rate21.2 %19.4 %21.1 %3.4 %20.3 %20.6 %20.5 %
(Billions, except percentages and where indicated)
Proprietary billed business (G)
U.S.$99.9  $100.9  $92.1  $99.1  $92.4   $292.9  $272.0   
Outside the U.S.$38.3  $38.0  $35.9  $37.5  $34.9  10  $112.2  $102.8   
Total$138.2  $138.9  $128.0  $136.6  $127.3   $405.1  $374.8   
Proprietary cards-in-force (millions) (H)
U.S.37.7  37.6  38.0  37.7  37.4   37.7  37.4   
Outside the U.S.17.4  17.4  17.1  16.8  16.7   17.4  16.7   
Total55.1  55.0  55.1  54.5  54.1   55.1  54.1   
Proprietary basic cards-in-force (millions) (H)
U.S.26.8  26.8  27.1  27.0  26.7  —  26.8  26.7  —  
Outside the U.S.12.0  12.0  11.9  11.6  11.6   12.0  11.6   
Total38.8  38.8  39.0  38.6  38.3   38.8  38.3   
Average proprietary basic Card Member spending (dollars)
U.S$3,719  $3,743  $3,402  $3,693  $3,491   $10,861  $10,460   
Outside the U.S.$3,189  $3,173  $3,052  $3,240  $3,038   $9,425  $9,101   
Average$3,555  $3,567  $3,296  $3,556  $3,354   $10,421  $10,048   
Segment assets (P)$99.4  $102.1  $98.5  $102.4  $100.0  (1) $99.4  $100.0  (1) 
Card Member loans
Total loans
U.S.$59.7  $59.5  $58.0  $59.9  $56.2   $59.7  $56.2   
Outside the U.S.$10.1  $10.2  $9.9  $9.6  $9.2  10  $10.1  $9.2  10  
Total$69.8  $69.7  $67.9  $69.5  $65.4   $69.8  $65.4   
Average loans
U.S.$59.7  $58.8  $58.3  $57.8  $55.5   $59.0  $54.1   
Outside the U.S.$10.0  $9.9  $9.7  $9.3  $8.9  12  $9.8  $8.8  11  
Total$69.7  $68.7  $68.0  $67.1  $64.4   $68.8  $62.9   
Lending Credit Metrics
U.S.         
Net write-off rate (principal only) (L)2.2 %2.3 %2.4 %2.1 %2.1 %2.3 %2.1 % 
Net write-off rate (principal, interest and fees) (L)2.6 %2.8 %2.8 %2.5 %2.5 %2.8 %2.5 % 
30+ days past due as a % of total1.5 %1.4 %1.5 %1.4 %1.4 %1.5 %1.4 % 
Outside the U.S. 
Net write-off rate (principal only) (L)2.4 %2.4 %2.2 %2.0 %2.2 %2.4 %2.1 % 
Net write-off rate (principal, interest and fees) (L)3.0 %3.0 %2.8 %2.5 %2.7 %2.9 %2.6 % 
30+ days past due as a % of total1.7 %1.7 %1.7 %1.6 %1.5 %1.7 %1.5 % 
Total 
Net write-off rate (principal only) (L)2.2 %2.4 %2.3 %2.1 %2.1 %2.3 %2.1 % 
Net write-off rate (principal, interest and fees) (L)2.7 %2.8 %2.8 %2.5 %2.5 %2.8 %2.5 % 
30+ days past due as a % of total1.6 %1.4 %1.5 %1.5 %1.4 %1.6 %1.4 % 
Net interest income divided by average Card Member loans (M)11.2 %10.7 %10.7 %10.7 %10.8 %10.8 %10.6 % 
Net interest yield on average Card Member loans (M)
U.S.11.2 %10.8 %11.0 %10.8 %10.9 %11.0 %10.7 % 
Outside the U.S.11.2 %10.9 %11.1 %10.5 %10.6 %11.1 %10.7 % 
Total11.2 %10.9 %11.0 %10.8 %10.8 %11.0 %10.7 % 
Card Member receivables
U.S.$12.9  $13.1  $12.7  $13.7  $11.9   $12.9  $11.9   
Outside the U.S.$7.8  $8.1  $7.2  $7.8  $7.0  11  $7.8  $7.0  11  
Total receivables$20.7  $21.2  $19.9  $21.5  $18.9  10  $20.7  $18.9  10  
Charge Credit Metrics         
U.S.         
Net write-off rate (principal only) (L)1.3 %1.3 %1.4 %1.2 %1.3 %1.3 %1.4 % 
Net write-off rate (principal and fees) (L)1.4 %1.4 %1.6 %1.4 %1.5 %1.5 %1.5 % 
30+ days past due as a % of total1.3 %1.2 %1.2 %1.1 %1.2 %1.3 %1.2 % 
Outside the U.S. 
Net write-off rate (principal only) (L)2.4 %2.2 %2.2 %2.0 %2.3 %2.3 %2.2 % 
Net write-off rate (principal and fees) (L)2.6 %2.3 %2.4 %2.1 %2.5 %2.4 %2.3 % 
30+ days past due as a % of total1.4 %1.4 %1.5 %1.3 %1.4 %1.4 %1.4 % 
Total 
Net write-off rate (principal only) (L)1.7 %1.6 %1.7 %1.5 %1.7 %1.7 %1.7 % 
Net write-off rate (principal and fees) (L)1.9 %1.8 %1.9 %1.6 %1.9 %1.8 %1.8 % 
30+ days past due as a % of total1.4 %1.3 %1.3 %1.2 %1.2 %1.4 %1.2 % 









See Appendix IV for footnote references.
8


Global Commercial Services
(Preliminary)

Selected Income Statement and Statistical Information
(Millions, except percentages)
 Q3'19Q2'19Q1'19Q4'18Q3'18YOY % changeYTD'19YTD'18YOY % change
Non-interest revenues$3,155  $3,167  $3,020  $3,087  $2,980   $9,342  $8,795   
Interest income485  468  454  435  416  17  1,407  1,186  19  
Interest expense255  257  241  234  218  17  753  593  27  
Net interest income230  211  213  201  198  16  654  593  10  
Total revenues net of interest expense3,385  3,378  3,233  3,288  3,178   9,996  9,388   
Total provisions for losses222  206  254  223  201  10  682  676   
Total revenues net of interest expense after provisions for losses3,163  3,172  2,979  3,065  2,977   9,314  8,712   
Expenses
Marketing, business development, rewards, Card Member services1,564  1,565  1,470  1,528  1,469   4,599  4,325   
Salaries and employee benefits and other operating expenses806  801  766  839  734  10  2,373  2,190   
Total expenses2,370  2,366  2,236  2,367  2,203   6,972  6,515   
Pretax segment income793  806  743  698  774   2,342  2,197   
Income tax provision164  162  157  74  168  (2) 483  481  —  
Segment income629  644  586  624  606   1,859  1,716   
Effective tax rate20.7 %20.1 %21.1 %10.6 %21.7 %20.6 %21.9 %
(Billions, except percentages and where indicated)
Proprietary billed business (G)$127.3  $129.6  $123.4  $126.9  $121.6   $380.3  $359.3   
Proprietary cards-in-force (millions) (H)14.8  14.7  14.6  14.5  14.4   14.8  14.4   
Average Card Member spending (dollars)$8,627  $8,866  $8,463  $8,757  $8,469   $25,947  $25,297   
Segment assets (P)53.7  $55.0  $54.0  $51.3  $53.4   $53.7  $53.4   
Card Member loans$13.9  $13.5  $13.1  $12.4  $12.2  14  $13.9  $12.2  14  
Card Member receivables$35.9  $37.5  $36.9  $34.4  $36.6  (2) $35.9  $36.6  (2) 
Card Member loans
Total loans - Global Small Business Services (GSBS)$13.8  $13.4  $13.0  $12.4  $12.2  13  $13.8  $12.2  13  
30+ days past due as a % of total - GSBS1.3 %1.3 %1.3 %1.3 %1.1 %1.3 %1.1 %
Average loans - GSBS$13.6  $13.2  $12.6  $12.3  $11.9  14  $13.1  $11.5  14  
Net write-off rate (principal only) - GSBS (L)1.8 %1.8 %1.8 %1.6 %1.7 %1.8 %1.7 %
Net write-off rate (principal, interest and fees) - GSBS (L)2.1 %2.1 %2.1 %1.9 %2.0 %2.1 %2.0 %
Net interest income divided by average Card Member loans (M)6.8 %6.4 %6.8 %6.5 %6.6 %6.7 %6.8 %
Net interest yield on average Card Member loans (M)10.5 %10.4 %10.8 %10.5 %10.5 %10.6 %10.6 %
Card Member receivables
Total receivables - GCP (N)$18.5  $19.7  $19.6  $17.7  $19.7  (6) $18.5  $19.7  (6) 
90+ days past billing as a % of total - GCP (N)0.7 %0.7 %0.6 %0.7 %0.8 %0.7 %0.8 %
Net loss ratio (as a % of charge volume) - GCP (N)0.1 %0.1 %0.1 %0.1 %0.1 %0.1 %0.1 %
Total receivables - GSBS$17.4  $17.8  $17.3  $16.7  $16.9   $17.4  $16.9   
30+ days past due as a % of total - GSBS1.7 %1.6 %1.6 %1.6 %1.4 %1.7 %1.4 %
Net write-off rate (principal only) - GSBS (L)1.9 %1.8 %1.9 %1.4 %1.8 %1.9 %1.8 %
Net write-off rate (principal and fees) - GSBS (L)2.1 %2.0 %2.1 %1.6 %2.0 %2.1 %2.1 %




See Appendix IV for footnote references.
9


Global Merchant and Network Services (Preliminary)
Selected Income Statement and Statistical Information              
(Millions, except percentages)                  

 Q3'19Q2'19Q1'19Q4'18Q3'18YOY % changeYTD'19YTD'18YOY % change
Non-interest revenues$1,563  $1,565  $1,525  $1,530  $1,494   $4,653  $4,539   
Interest income     —  22  22  —  
Interest expense(94) (101) (93) (89) (78) 21  (288) (205) 40  
Net interest income100  108  102  97  84  19  310  227  37  
Total revenues net of interest expense1,663  1,673  1,627  1,627  1,578   4,963  4,766   
Total provisions for losses     (20) 12  16  (25) 
Total revenues net of interest expense after provisions for losses1,659  1,669  1,623  1,621  1,573   4,951  4,750   
Expenses
Marketing, business development, rewards, Card Member services367  337  305  375  296  24  1,009  875  15  
Salaries and employee benefits and other operating expenses488  486  482  620  511  (5) 1,456  1,657  (12) 
Total expenses855  823  787  995  807   2,465  2,532  (3) 
Pretax segment income804  846  836  626  766   2,486  2,218  12  
Income tax provision204  214  205  125  186  10  623  579   
Segment income$600  $632  $631  $501  $580   $1,863  $1,639  14  
Effective tax rate25.4 %25.3 %24.5 %20.0 %24.3 %25.1 %26.1 %
(Billions)         
Segment assets (P)$17.2  $22.2  $22.1  $15.5  $21.1  (18) $17.2  $21.1  (18) 

























See Appendix IV for footnote references.
10


American Express Company(Preliminary)
Appendix I 
Components of Return on Average Equity (ROE) and Return on Average Common Equity (ROCE)
(Millions, except percentages) 

 For the Twelve Months Ended
Sep 30,
2019
Jun 30,
2019
Mar 31,
2019
Dec 31,
2018
Sep 30,
2018
ROE     
Net income$7,076  $6,975  $6,837  $6,921  $3,705  
Average shareholders' equity$22,473  $22,073  $21,455  $20,650  $20,421  
Return on average equity (C)31.5 %31.6 %31.9 %33.5 %18.1 %
Reconciliation of ROCE     
Net income$7,076  $6,975  $6,837  $6,921  $3,705  
Preferred shares dividends and related accretion80  79  80  80  81  
Earnings allocated to participating share awards and other51  53  52  54  40  
Net income attributable to common shareholders$6,945  $6,843  $6,705  $6,787  $3,584  
Average shareholders' equity$22,473  $22,073  $21,455  $20,650  $20,421  
Average preferred shares1,584  1,584  1,584  1,584  1,584  
Average common shareholders' equity$20,889  $20,489  $19,871  $19,066  $18,837  
Return on average common equity (C)33.2 %33.4 %33.7 %35.6 %19.0 %


See Appendix IV for footnote references.
11


American Express Company (Preliminary)
Appendix II  
Net Interest Yield on Average Card Member Loans  
(Millions, except percentages and where indicated)  

 Q3'19Q2'19Q1'19Q4'18Q3'18YTD'19YTD'18
Consolidated       
Net interest income$2,203  $2,074  $2,059  $2,032  $1,961  $6,336  $5,631  
Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio (Q)436  439  453  405  390  1,328  1,051  
Interest income not attributable to the Company's Card Member loan portfolio (R)(308) (312) (335) (287) (274) (955) (723) 
Adjusted net interest income (S)$2,331  $2,201  $2,177  $2,150  $2,077  $6,709  $5,959  
Average Card Member loans (billions)$83.3  $81.9  $80.6  $79.4  $76.4  $81.9  $74.5  
Net interest income divided by average Card Member loans (T)10.6 %10.1 %10.2 %10.2 %10.3 %10.3 %10.1 %
Net interest yield on average Card Member loans (U)11.1 %10.8 %10.9 %10.7 %10.8 %11.0 %10.7 %
Global Consumer Services Group       
U.S.       
Net interest income$1,681  $1,581  $1,565  $1,571  $1,511  $4,827  $4,324  
Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio (Q)63  60  65  57  55  188  145  
Interest income not attributable to the Company's Card Member loan portfolio (R)(56) (52) (53) (51) (46) (161) (127) 
Adjusted net interest income (S)$1,688  $1,589  $1,577  $1,577  $1,520  $4,854  $4,342  
Average Card Member loans (billions)$59.7  $58.8  $58.3  $57.8  $55.5  $59.0  $54.1  
Net interest income divided by average Card Member loans (T)11.3 %10.8 %10.7 %10.9 %10.9 %10.9 %10.7 %
Net interest yield on average Card Member loans (U)11.2 %10.8 %11.0 %10.8 %10.9 %11.0 %10.7 %
Outside the U.S.       
Net interest income$264  $252  $248  $228  $225  $764  $658  
Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio (Q)22  21  19  18  18  62  52  
Interest income not attributable to the Company's Card Member loan portfolio (R)(4) (4) (3)  (3) (11) (8) 
Adjusted net interest income (S)$282  $269  $264  $246  $240  $815  $702  
Average Card Member loans (billions)$10.0  $9.9  $9.7  $9.3  $8.9  $9.8  $8.8  
Net interest income divided by average Card Member loans (T)10.6 %10.2 %10.2 %9.8 %10.1 %10.4 %10.0 %
Net interest yield on average Card Member loans (U)11.2 %10.9 %11.1 %10.5 %10.6 %11.1 %10.7 %
Total       
Net interest income$1,945  $1,833  $1,813  $1,799  $1,736  $5,591  $4,982  
Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio (Q)85  81  84  75  73  250  197  
Interest income not attributable to the Company's Card Member loan portfolio (R)(60) (56) (56) (51) (49) (172) (135) 
Adjusted net interest income (S)$1,970  $1,858  $1,841  $1,823  $1,760  $5,669  $5,044  
Average Card Member loans (billions)$69.7  $68.7  $68.0  $67.1  $64.4  $68.8  $62.9  
Net interest income divided by average Card Member loans (T)11.2 %10.7 %10.7 %10.7 %10.8 %10.8 %10.6 %
Net interest yield on average Card Member loans (U)11.2 %10.9 %11.0 %10.8 %10.8 %11.0 %10.7 %
Global Commercial Services       
Net interest income$230  $211  $213  $201  $198  $654  $593  
Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio (Q)186  187  175  170  161  548  439  
Interest income not attributable to the Company's Card Member loan portfolio (R)(55) (55) (52) (44) (42) (162) (117) 
Adjusted net interest income (S)$361  $343  $336  $327  $317  $1,040  $915  
Average Card Member loans (billions)$13.6  $13.2  $12.6  $12.4  $12.0  $13.1  $11.6  
Net interest income divided by average Card Member loans (T)6.8 %6.4 %6.8 %6.5 %6.6 %6.7 %6.8 %
Net interest yield on average Card Member loans (U)10.5 %10.4 %10.8 %10.5 %10.5 %10.6 %10.6 %













































See Appendix IV for footnote references.
12


American Express Company(Preliminary)
Appendix III  
Reconciliations of Adjustments  

 YTD'19YTD'18YOY % Change
Earnings per share adjusted for litigation-related charge
   
Diluted earnings per common share$5.95  $5.59   
Q1'19 litigation-related charge (pre-tax)0.27  —   
Tax impact of litigation-related charge(0.06) —   
Net impact of Q1'19 litigation-related charge0.21  —   
Adjusted diluted earnings per common share$6.16  $5.59  10  
GAAP Earnings per share (EPS) Outlook2019 EPS Range 
GAAP EPS Outlook$7.64  $8.14   
Q1'19 litigation-related charge (pre-tax)0.27  0.27   
Tax impact of litigation-related charge(0.06) (0.06)  
Net impact of Q1'19 litigation-related charge0.21  0.21   
Adjusted EPS Outlook$7.85  $8.35   


See Appendix IV for footnote references.
13


Appendix IV
(Preliminary)

All Information in the preceding tables is presented on a basis prepared in conformity with accounting principles generally accepted in the United States of America (GAAP), unless otherwise indicated. Certain reclassifications of prior period amounts have been made to conform to the current period presentation.
(A)Represents net income, less (i) earnings allocated to participating share awards of $11million, $13 million, $11 million, $16 million and $13 million in Q3'19, Q2'19, Q1'19, Q4'18 and Q3'18, respectively; and (ii) dividends on preferred shares of $21 million, $19 million, $21 million, $19 million and $20 million in Q3'19, Q2'19, Q1'19, Q4'18 and Q3'18, respectively.
(B)Within assets, "other" includes the following items as presented in the Company’s Consolidated Balance Sheets: Other receivables, Other loans (including merchant financing loans), Premises and equipment and Other assets; and within liabilities, "other" includes the following items: Travelers Cheques and other prepaid products, Accounts payable and Other liabilities.
(C)Return on average equity and return on average common equity are calculated by dividing one year period net income/net income attributable to common shareholders by one year average total shareholders’ equity/average common shareholders' equity, respectively. Refer to Appendix I for components of return on average equity and return on average common equity.
(D)Current ratios represent preliminary estimates as of the date of the Third Quarter 2019 Earnings Release and may be revised in the Company’s 2019 Form 10-Q for the period ended September 30, 2019.
(E)Supplementary Leverage Ratio is calculated by dividing Tier 1 capital by total leverage exposure under Basel III. Leverage exposure, which reflects average total consolidated assets with adjustments for Tier 1 capital deductions, average off-balance sheet derivatives exposures, securities purchased under agreements to resell and credit equivalents of undrawn commitments that are both conditionally and unconditionally cancellable.
(F)Presented for the purpose of calculating the Tier 1 Leverage Ratio.
(G)Billed business represents transaction volumes (including cash advances) on cards and other payment products issued by American Express (proprietary billed business) and cards issued under network partnership agreements with banks and other institutions, including joint ventures (GNS billed business). In-store spending activity within GNS retail cobrand portfolios, from which we earn no revenue, is not included in billed business. Billed business is reported as United States or outside the United States based on the location of the issuer.
(H)Cards-in-force represents the number of cards that are issued and outstanding by American Express (proprietary cards-in-force) and cards issued and outstanding under network partnership agreements with banks and other institutions, including joint ventures (GNS cards-in-force) except for GNS retail cobrand cards that have no out of store spend activity during the prior 12 months. Basic cards-in-force excludes supplemental cards issued on consumer accounts.
(I)Average discount rate calculation is generally designed to reflect the average pricing at all merchants accepting American Express cards and represents the percentage of proprietary and GNS billed business retained by the Company from merchants it acquires, or from merchants acquired by third parties on its behalf, net of amounts retained by such third parties.
(J)Average fee per card is computed based on proprietary net card fees divided by average proprietary total cards-in-force.
(K)Other includes foreign currency impact on balance sheet re-measurement and translation.
(L)The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, as the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
(M)See Appendix II for calculations of net interest yield on average Card Member loans, a non-GAAP measure, and net interest income divided by average Card Member loans, a GAAP measure, and the Company's rationale for presenting net interest yield on average Card Member loans (refer to Footnotes "T" and "U").
(N)GCP reflects global, large and middle market corporate accounts. GCP delinquency data for periods other than 90+ days past billing is not available due to system constraints. GCP Net loss ratio represents the ratio of GCP charge card write-offs, consisting of principal (resulting from authorized transactions) and fee components, less recoveries, on Card Member receivables expressed as a percentage of gross amounts billed to corporate Card Members.
(O)FX-adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translation into U.S. dollars (i.e., assumes the foreign exchange rates used to determine results for Q3'19 apply to the period(s) against which such results are being compared). The Company believes the presentation of information on an FX-adjusted basis is helpful to investors by making it easier to compare the Company's performance in one period to that of another period without the variability caused by fluctuations in currency exchange rates.
(P)Effective Q1'19, we moved intercompany assets and liabilities, previously recorded in the operating segments, to Corporate and Other. During 2018, we made changes to the methodology used to allocate certain corporate overhead costs to the operating segments and our intercompany settlement process. Prior period amounts have been revised to conform to the current period presentation.
(Q)Primarily represents interest expense attributable to maintaining our corporate liquidity pool and funding Card Member receivables.
(R)Primarily represents interest income attributable to Other loans, interest-bearing deposits and the fixed income investment portfolios.
(S)Adjusted net interest income is a non-GAAP measure that represents net interest income attributable to our Card Member loans (which includes, on a GAAP basis, interest that is deemed uncollectible), excluding the impact of interest expense and interest income not attributable to our Card Member loans. The Company believes adjusted net interest income is useful to investors because it represents the interest expense and interest income attributable to our Card Member loan portfolio and is a component of net interest yield on average Card Member loans, which provides a measure of profitability of our Card Member loan portfolio.
(T)Net interest income divided by average Card Member loans, computed on an annualized basis, a GAAP measure, includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on average Card Member loans.
(U)Net interest yield on average Card Member loans is a non-GAAP measure that is computed by dividing adjusted net interest income by average Card Member loans, computed on an annualized basis. Reserves and net write-offs related to uncollectible interest are recorded through provisions for losses, and thus not included in the net interest yield calculation. The Company believes that net interest yield on average Card Member loans is useful to investors because it provides a measure of profitability of the Company's Card Member loan portfolio.


14