EX-99.1 2 d687551dex991.htm EX-99.1 EX-99.1

Exhibit 99.1

 

LOGO

Enjoy Technology Announces Fourth Quarter and Full Year 2021 Financial Results

2021 was a challenging and energizing year for Enjoy. We navigated another year of COVID, began life as a public company and, most importantly, we cemented a strong foundation that we believe will propel Enjoy into 2022 and beyond. We see ourselves as operating at the forefront of the next frontier of commerce – the home – and have aimed to build capabilities to help our partners and customers win at home.

A glance at Fourth Quarter and Full Year 2021 and an update on 2022:

 

   

Q4 Revenue was up over 23% year-over-year and 19% compared to Q3 2021 despite inventory challenges. Full-year revenue of $81 million increased 34% year-over-year

 

   

Enjoy is now officially utilizing our Smart Last Mile in North America, powering at-home experiences and deliveries through a single, omni-channel solution

 

   

Enjoy strengthened and expanded strategic partnerships with key partners, including expanding our partnership with Apple from three markets to 14, and

 

   

Enjoy increased Mobile Store capacity during the year, achieving an average of 770 daily Mobile Stores in Q4 and exiting the year with an 859 daily December Mobile Store average.

A Letter from our CEO

Dear fellow employees, partners and security holders,

Since we began our business eight years ago, we have consistently invested in our people and technology to build a company we believe is positioned for long-term success. We raised and have invested significant capital from investors who shared our vision to pursue a multi-decade opportunity to transform how the world purchases technology.

At Enjoy, we believe we are pioneering the next big channel for retail, which we call Commerce at Home. Our founding goal was to bring the very best of the in-store retail experience directly to customers in the comfort and convenience of their homes. And today we have accomplished our goal. We believe we bring a new gold standard of the entire retail experience to customers quickly and efficiently, and our Net Promoter Score validates the value of the experience we have created.

When we launched, we made the strategic business decision to begin our journey by operating mobile retail stores for some of the world’s most admired companies, like AT&T and Apple. I am incredibly proud of the deep partnerships we have formed with these companies and believe our business model is uniquely positioned to help them flourish in the decades ahead.

 

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We have learned a lot over the past two years navigating the global health crisis as the COVID-19 pandemic forced us to adapt how we live, work and play. I have been incredibly impressed and am extremely grateful for how the Enjoy team has responded with unmatched determination, focus, optimism and a renewed passion for the work that we do and the experiences that we deliver.

We believe that the habits and trends that arose during the COVID-19 pandemic are here to stay and we can stay one step ahead with strategic investment into initiatives and technologies that prepare us to continue to scale.

2021 in Review

We finished 2021 with progress on many fronts. We strengthened our partner relationships, successfully launched the Smart Last Mile and deepened core fundamentals – our operating excellence, our bench of talent and our proprietary technology. We believe our disruptive business model sits at the intersection of significant industry-wide trends in retail, logistics, and technology, setting the stage for significant scale and future growth.

Despite the continued challenges of the COVID-19 pandemic and significant disruptions in the supply chain that materially impacted the second half of the year, Enjoy generated global revenue of $81 million for full year 2021, an increase of 34% year over year.

In North America, our portfolio of at-home retail experiences is powered by the Smart Last Mile – a comprehensive platform that provides partners with a single, omni-channel last mile go to market solution. We intend this platform to deliver products quickly and efficiently to the door or through the door with trusted at-home experiences that drive incremental revenue and extraordinary customer satisfaction. We believe that our partners view differentiating the last mile as a critical priority and that we have moved our partners years ahead of their competitors.

We expanded our relationships with partners during 2021 and those relationships are continuing to deepen. We have new initiatives with our partners that we expect to more than double the number of consumers served during 2022. We also expanded our partnership with Apple during 2021 and expect to continue to do so in 2022.

We increased the number of Mobile Stores we operate as the year progressed, achieving a global average store count of 859 in December. Despite a challenging labor market, we exceeded our hiring goals. We believe the quality of the team members added has been exceptional and they are committed to careers with Enjoy. We continue to hire full-time employees to assure top quality experiences versus taking the short cut and hiring independent contractors. We expect that the expanded network of Mobile Stores and Experts will position us for growth in 2022. We are playing the long game and intend to stay ahead of opportunities to maximize our first mover advantage.

Fourth Quarter Results

During the fourth quarter, we were challenged with low inventory levels of the newest Apple products launched at the end of the third quarter. Fourth quarter global revenue was $22 million, an increase of 23% year-over-year, which is at the lower end of our guidance range that had assumed no material improvement in product availability in the fourth quarter.

 

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We continued to invest in Mobile Store capacity as we expected that inventory pressures would be transitory and are pleased to report that inventory access has improved during the current quarter. We believe that the strategic decision to substantially increase our Mobile Store capacity during the fourth quarter impacted profitability but will allow us to meaningfully grow revenue during the year ahead.

North American revenues reflect the expansion of Enjoy’s key partnerships with AT&T, Apple and Rogers both in existing and new markets.

We scaled our Smart Last Mile to all U.S. markets. Enjoy is leveraging its existing network to expand our offerings and reach more consumers through delivery nationwide.

During Q4, we operated 770 daily Mobile Stores on average as compared to 633 in Q4 2020. This growth was driven by our North American market where we averaged 650 daily Mobile Stores for the quarter, an increase of 198 over the prior year period.    

We launched strategic initiatives, including technology changes, which we expect should mitigate future inventory challenges. Most importantly, we expect to have the ability to take future orders without possessing inventory in time for the Fall 2022 new product introductions.

Looking back, it would have been an advantage to have this capability in place given the challenges in Q4, but because we consider ourselves a high-growth company, and category pioneer, we continue to learn and gather insights from the challenges we face to improve our execution. With inventory headed in the right direction, exciting new capabilities ramping up, and partners opening up new opportunities for Enjoy, we are planning for both additional Mobile Store capacity and market expansions during the year ahead.

Buckle Up. 2022 looks to be a year of Growth

We could not be more excited as we complete our first quarter of 2022 and as we are increasingly integrated and integral to our partner’s last mile. Given the opportunities we are pursuing, we anticipate revenue growth to accelerate as the year progresses. We expect full-year 2022 revenues to be between $160 million and $200 million. We also expect to achieve Mobile Store profitability.

I believe deeply in what we do at Enjoy and the benefits that our business model bring our partners and their customers is truly remarkable. Creating a disruptive new channel for commerce has been the thrill of a lifetime for me personally.

For our partners, our Smart Last Mile platform offers a competitive advantage and differentiated last mile solution that we do not see in any other quick commerce service in the market today. For their customers, we provide the best of the store in the comfort of the home. Now more than ever, customers value speed, convenience and experience – and Enjoy is able to provide exactly that.

As we look ahead to the rest of 2022 and beyond, I want to thank each one of you for your commitment and support. It is my great honor and privilege to lead Enjoy through its next chapter of growth, and I can’t wait for all that’s to come.

 

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Thank you.

 

LOGO

Ron Johnson

Chief Executive Officer

Fourth Quarter and Twelve Months 2021 Consolidated Summary of Key Performance Metrics (Unaudited)

 

(Dollars in thousands except Daily Mobile Stores amounts)

   Year Ended
December 31, 2021
    Change vs. Year Ended
December 31, 2020
    Three Months Ended
December 31, 2021
    Change vs. Three
Months Ended
December 31, 2020
 

Total Revenue

   $ 80,998       34.3   $ 22,200       22.6

North America

   $ 68,460       46.9   $ 19,548       41.0

Europe

   $ 12,538       (8.7 )%    $ 2,652       (37.5 )% 

Daily Mobile Stores

     633       36.7     770       21.7

North America

     496       48.5     650       43.8

Europe

     137       6.2     120       (33.7 )% 

Daily Revenue Per Mobile Store*

   $ 351       (1.4 )%    $ 313       0.6

North America

   $ 378       (1.0 )%    $ 327       (1.8 )% 

Europe

   $ 251       (13.1 )%    $ 240       (5.9 )% 

Mobile Store Profit/(Loss)

   $ (31,912     (176.3 )%    $ (13,661     (132.1 )% 

Mobile Store Margin

     (39.4 )%      (20.3 )pp      (61.5 )%      (29.0 )pp 

Net Income/(Loss)

   $ (220,609     (39.8 )%    $ (70,812     9.6

Adjusted EBITDA

   $ (166,510     (56.3 )%    $ (54,200     (68.6 )% 

 

*

2020 mobile store results are not directly comparable to 2021, as interim fee structures from several of Enjoy’s business partners were in place during a period of substantial retail store closures.

Daily Mobile Store Count Summary (Unaudited)

 

     Q1 2020      Q2 2020      Q3 2020      Q4 2020      Q1 2021      Q2 2021      Q3 2021      Q4 2021  

Quarterly Average

     409        351        458        633        580        588        592        770  

North America

     291        274        316        452        428        438        466        650  

Europe

     118        77        142        181        152        150        126        120  

Last Month of the Quarter Average

     337        393        511        695        590        595        603        859  

North America

     242        287        361        498        438        453        477        732  

Europe

     95        106        150        197        152        142        126        127  

Key Performance Metrics

Management regularly reviews several metrics, including the following key metrics as noted in the table above, to evaluate our business, measure our performance, identify trends affecting our business, formulate financial projections and make strategic decisions. The reasons we believe these key performance metrics are useful to investors are provided below.

Daily Mobile Stores: Daily Mobile Stores represent the number of Mobile Stores we operate on a given day. This is calculated by dividing the total number of visit-serving Expert shifts in a given reporting period by the number of calendar days in that period. A visit-serving Expert shift is defined as an Expert that is scheduled to serve consumers on a given day. We believe this is the primary measure of scale and growth of our retail footprint.

 

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Daily Revenue Per Mobile Store: Daily Revenue Per Mobile Store is defined as the average daily revenue generated per Daily Mobile Store. This metric is calculated by dividing the revenue generated in a given reporting period by the product of Daily Mobile Stores and the number of days in that given reporting period. We believe growth in Daily Revenue Per Mobile Store is a key driver for increasing the Company’s profitability.

Mobile Store Profit (Loss) and Mobile Store Margin: Mobile Store Profit (Loss) is a measure prepared in accordance with GAAP and is defined as revenue less cost of revenue. Mobile Store Margin is Mobile Store Profit (Loss) as a percentage of revenue. We view this metric as an important measure of business performance as it captures Mobile Store profitability and provides comparability across reporting periods.

About Enjoy Technology

Enjoy Technology, Inc. (Nasdaq: ENJY) is a technology-powered platform reinventing “Commerce at Home” to bring the best of the store directly to the customer. Enjoy has formed multi-year commercial relationships with some of the world’s leading consumer brands to bring the products, services and subscriptions their customers love through the door directly in the comfort and convenience of their homes. Co-founded by former Apple executive Ron Johnson, Enjoy has pioneered a new retail experience that can do everything a traditional retail experience offers, but better, through its mobile stores. Enjoy currently operates in the United States, Canada and the United Kingdom. Headquartered in Palo Alto, CA, Enjoy is leading the reinvention of “Commerce at Home.” To learn more about Enjoy, please visit: www.enjoy.com.

Conference Call

The Company will host a conference call today at 5:00 p.m. Eastern Time (2:00 p.m. Pacific Time) to discuss its financial results and current business initiatives. The call will be accessible by dialing +1 (844) 200-6205 toll-free in the U.S. and +1 (833) 950-0062 in Canada, or +1 (929) 526-1599 for all other locations, access code 701476. A live audio webcast will also be available at investors.enjoy.com or by clicking this link.

A replay of the conference call will be available until April 6, 2022, by dialing +1 (866) 813-9403 toll-free in the U.S. and +1 (226) 828-7578 in Canada or +44 204 525 0658 for all other locations, access code: 350971. A replay of the webcast will be available on Enjoy’s investor relations website.

Non-GAAP Financial Measures

This letter contains information, such as Adjusted EBITDA, which has not been prepared in accordance with United States generally accepted accounting principles (“GAAP”) and should be considered in addition to results prepared in accordance with GAAP and should not be considered as a substitute for or superior to GAAP results. Enjoy’s management believes that Adjusted EBITDA provides relevant and useful information to management and investors to assess its performance to that of prior periods for trend analyses and for budgeting and planning purposes. Adjusted EBITDA is a supplemental measure of Enjoy’s performance that is neither required by nor presented in accordance with GAAP. This measure is limited in its usefulness and should not be considered a substitute for GAAP metrics such as loss from operations, net loss, or any other performance measures derived in accordance with GAAP and may not be comparable to similar measures used by other companies. Adjusted EBITDA is defined as net income

 

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(loss), adjusted for income taxes, interest expense, interest income and other income or expense, unrealized loss on long term convertible debt, depreciation and amortization, stock-based compensation and one time transaction related costs. In addition, Adjusted EBITDA is subject to inherent limitations as it reflects the exercise of judgments by Enjoy’s management about which expense and income are excluded or included in determining this non-GAAP financial measure. In order to compensate for these limitations, Enjoy’s management presents non-GAAP financial measures in connection with GAAP results.

For more information regarding the non-GAAP financial measures discussed in this letter, please see “Reconciliation of GAAP to Non-GAAP Financial Measures” below.

Forward-Looking Statements

This letter contains forward-looking statements within the meaning of the federal securities laws. These statements include, but are not limited to, statements regarding our future financial and operating performance, including our outlook and guidance, the demand for our products, services and support, the supply chain and inventory levels, our ability to expand into new markets, our ability to invest in our platform for future growth, and our ability to deliver on our long-term strategy. All statements other than statements of historical fact contained in this letter, including statements regarding Enjoy’s future operating results and financial position, business strategy and plans, objectives of management for future operations are forward-looking statements. These statements are based on Enjoy’s current expectations, assumptions, estimates and projections. These statements involve known and unknown risks, uncertainties and other important factors that may cause Enjoy’s actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. Forward-looking statements are based on management’s current expectations and assumptions regarding Enjoy’s business, the economy and other future conditions.

In some cases, you can identify forward-looking statements by terms such as “believe,” “project,” “expect,” “anticipate,” “estimate,” “intend,” “strategy,” “future,” “opportunity,” “plan,” “may,” “should,” “will,” “would,” “will be,” “will continue,” “will likely result” or the negative of these terms or other similar expressions. Forward-looking statements are predictions, projections and other statements about future events that are based on current expectations and assumptions and, as a result, are subject to risks and uncertainties, including without limitation, risks related to the impact of the COVID-19 pandemic on our business, our ability to invest in our platform for future growth, our ability to deliver on our long-term strategy, our ability to evaluate future prospects of our strategy for delivering products and services; our ability to grow market share in our existing markets or any new markets we may enter; our ability to maintain and enhance our products and brand and attract consumers, and our ability to maintain existing commercial relationships and successfully enter into new commercial relationships. Many factors could cause actual future events to differ materially from the forward-looking statements in this letter, including, without limitation, those factors described in Enjoy’s filings with the Securities and Exchange Commission.

Because forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified, you should not rely on these forward-looking statements as predictions of future events. Forward-looking statements speak only as of the date they are made. New risks and uncertainties arise over time, and it is not possible for Enjoy to predict those events or how they may affect Enjoy. If a change to the events and circumstances reflected in Enjoy’s forward-looking

 

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statements occurs, Enjoy’s business, financial condition and operating results may vary materially from those expressed in Enjoy’s forward-looking statements. Except as required by applicable law, Enjoy does not plan to publicly update or revise any forward-looking statements contained herein, whether as a result of any new information, future events or otherwise.

 

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Enjoy Technology, Inc.

Condensed Consolidated Statements of Operations and Comprehensive Loss

(Amounts in thousands, except share and per share amounts)

(Unaudited)

 

     Three Months Ended
December 31,
    Year Ended December 31,  
     2021     2020     2021     2020  

Revenue

   $ 22,200     $ 18,105     $ 80,998     $ 60,323  

Operating expenses:

        

Cost of revenue

     35,861       23,990       112,910       71,872  

Operations and technology

     27,083       18,631       92,017       65,804  

General and administrative

     21,537       9,100       57,915       34,274  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

     84,481       51,721       262,842       171,950  
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss from operations

     (62,281     (33,616     (181,844     (111,627

Loss on convertible loans

     (1,096     (42,907     (27,338     (42,907

Interest expense

     (4,264     (1,024     (8,522     (2,003

Interest income

     1       1       6       276  

Other income (expense), net

     (3,371     (688     (2,993     (1,426
  

 

 

   

 

 

   

 

 

   

 

 

 

Loss before provision for income taxes

     (71,011     (78,234     (220,691     (157,687

Provision for income taxes

     (199     75       (82     97  
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss

   $ (70,812   $ (78,309   $ (220,609   $ (157,784
  

 

 

   

 

 

   

 

 

   

 

 

 

Other comprehensive loss, net of tax

        

Cumulative translation adjustment

     161       641       (160     695  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total comprehensive loss

   $ (70,651   $ (77,668   $ (220,769   $ (157,089
  

 

 

   

 

 

   

 

 

   

 

 

 

Net loss per share, basic and diluted

   $ (0.68   $ (3.65   $ (4.65   $ (7.40
  

 

 

   

 

 

   

 

 

   

 

 

 

Weighted average shares used in computing net loss per share, basic and diluted

     103,833,251       21,442,667       47,449,095       21,311,844  
  

 

 

   

 

 

   

 

 

   

 

 

 

 

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Enjoy Technology, Inc.

Condensed Consolidated Balance Sheets

(Amounts in thousands)

(Unaudited)

 

     December 31,
2021
    December 31,
2020
 

ASSETS

    

Current assets:

    

Cash and cash equivalents

   $ 85,836     $ 58,452  

Restricted cash

     1,710       5,494  

Accounts receivable, net

     9,977       4,544  

Prepaid expenses and other current assets

     4,159       2,774  
  

 

 

   

 

 

 

Total current assets

     101,682       71,264  

Property and equipment, net

     15,945       14,074  

Intangible assets, net

     867       967  

Other assets

     6,631       4,905  
  

 

 

   

 

 

 

Total assets

   $ 125,125     $ 91,210  
  

 

 

   

 

 

 

LIABILITIES, REDEEMABLE CONVERTIBLE PREFERRED STOCK

    

AND STOCKHOLDERS’ DEFICIT

    

Current liabilities:

    

Accounts payable

   $ 6,102     $ 3,222  

Accrued expenses and other current liabilities

     20,110       17,897  

Short-term debt

     —         2,105  
  

 

 

   

 

 

 

Total current liabilities

     26,212       23,224  
  

 

 

   

 

 

 

Long-term debt, net of discount

     —         41,578  

Long-term convertible loans, at fair value (related party carrying value of
$20.0 million)

     —         86,357  

Redeemable convertible preferred stock warrant liability

     6,577       806  
  

 

 

   

 

 

 

Total liabilities

     32,789       151,965  
  

 

 

   

 

 

 

COMMITMENTS AND CONTINGENCIES

    

REDEEMABLE CONVERTIBLE PREFERRED STOCK

     —         353,692  

STOCKHOLDERS’ DEFICIT

    

Common stock

     12       1  

Additional paid-in capital

     734,142       6,601  

Accumulated other comprehensive income

     724       884  

Accumulated deficit

     (642,542     (421,933
  

 

 

   

 

 

 

Total stockholders’ deficit

     92,336       (414,447
  

 

 

   

 

 

 

Total liabilities, redeemable convertible preferred stock and stockholders’ deficit

   $ 125,125     $ 91,210  
  

 

 

   

 

 

 

 

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Enjoy Technology, Inc.

Condensed Consolidated Statements of Cash Flows

(Amounts in thousands)

(Unaudited)

 

     Years Ended December 31,  
     2021     2020  

Cash flows from operating activities:

    

Net loss

   $ (220,609   $ (157,784

Adjustments to reconcile net loss to net cash used in operations:

    

Depreciation and amortization

     4,028       3,138  

Loss on asset disposal

     201       320  

Stock-based compensation

     10,558       1,749  

Accretion of debt discount

     1,025       293  

Loss on extinguishment of debt related to derecognition of unamortized debt discount

     3,293       —    

Inducement expense in connection with the reverse recapitalization

     20,000       —    

Revaluation of warrants

     (17,269     469  

Foreign currency transaction (gain) loss

     (134     687  

Revaluation of convertible debt

     27,338       42,907  

Changes in operating assets and liabilities:

    

Accounts receivable

     (5,440     8,417  

Prepaid expenses and other current assets

     (1,382     (115

Other assets

     (1,524     (2,850

Accounts payable

     3,249       (136

Accrued expenses and other current liabilities

     2,048       7,563  
  

 

 

   

 

 

 

Net cash used in operating activities

     (174,618     (95,342
  

 

 

   

 

 

 

Cash flows from investing activities:

    

Purchases of property and equipment

     (6,403     (8,012

Maturities of short-term investments

     —         22,510  
  

 

 

   

 

 

 

Net cash (used in) provided by investing activities

     (6,403     14,498  
  

 

 

   

 

 

 

Cash flows from financing activities:

    

Proceeds from convertible loan

     75,200       43,451  

Proceeds from issuance of redeemable convertible preferred stock

     15,000       —    

Proceeds from reverse recapitalization, backstop financing and PIPE financing

     171,062       —    

Proceeds from exercises of stock options

     1,799       333  

Repayment of Blue Torch and PPP loans

     (48,000     —    

Payment of transaction costs related to the Transactions

     (10,413     —    

Payment of deferred financing costs

     —         (884

Proceeds from issuance of Blue Torch loan and warrants

     —         35,790  

Proceeds from PPP loan

     —         10,000  

Payment of TriplePoint loan

     —         (10,263
  

 

 

   

 

 

 

Net cash provided by financing activities

     204,648       78,427  
  

 

 

   

 

 

 

Effect of exchange rate on cash, cash equivalents and restricted cash

     (27     349  

Net increase (decrease) in cash, cash equivalents and restricted cash

     23,600       (2,068

Cash, cash equivalents and restricted cash, beginning of year

     63,946       66,014  
  

 

 

   

 

 

 

Cash, cash equivalents and restricted cash, end of year

   $ 87,546     $ 63,946  
  

 

 

   

 

 

 

Supplemental disclosure of cash flow information:

    

Cash paid during the year for interest

   $ 4,155     $ 2,003  

Cash paid during the year for income taxes

   $ 18     $ 97  

Supplemental disclosure of non-cash financing activity:

    

Conversion of redeemable preferred stock to common stock

   $ 368,692     $ —    

Issuance of common stock related to convertible debt

   $ 152,113     $ —    

Reclassification of redeemable convertible preferred stock warrant liability to equity

   $ 450     $ —    

Deferred success fee

   $ —       $ 1,000  

Property and equipment, net included in accounts payable

   $ 118     $ —    

Non-cash interest

   $ 4,367     $ 565  

Gain on extinguishment of convertible loan

   $ 36,782     $ —    

Derivative warrant liabilities recognized upon the closing of the Transactions

   $ 23,491     $ —    

 

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Enjoy Technology, Inc.

Reconciliation of GAAP To Non-GAAP Financial Measures

(Amounts in thousands)

(Unaudited)

 

     Three Months Ended
December 31,
    Year Ended December 31,  
     2021     2020     2021     2020  

Net loss

   $ (70,812   $ (78,309   $ (220,609   $ (157,784

Add back:

        

Interest expense

     4,264       1,024       8,522       2,003  

Other (income) expense

     3,371       688       2,993       1,426  

Provision for income taxes

     (199     75       (82     97  

Depreciation and amortization

     1,083       868       4,028       3,138  

Stock-based compensation

     6,998       409       10,558       1,749  

Loss on convertible loans

     1,096       42,907       27,338       42,907  

Transaction-related costs

     —         188       748       188  

Deduct:

        

Interest income

     (1     (1     (6     (276
  

 

 

   

 

 

   

 

 

   

 

 

 

Adjusted EBITDA

   $ (54,200   $ (32,151   $ (166,510   $ (106,552
  

 

 

   

 

 

   

 

 

   

 

 

 

Contacts

Investors

Heather Davis

Vice President of Investor Relations

heather.davis@enjoy.com

612-308-3222

Media

Abernathy MacGregor

Tom Johnson and Dan Scorpio

tbj@abmac.com / dps@abmac.com

917-747-6990 / 646-899-8118

 

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